Selectiva’s eBusiness Applications and Integration solutions is dedicated in providing a full range of comprehensive implementation services in Customer Relationship Management (CRM), Enterprise Resources Planning (ERP) with Supply Chain Management (SCM) suites and Enterprise Application Integration (EAI).

By using Selectiva’s eBiz solutions, frameworks & services, Global 1000 customers can deploy end-to-end fully integrated systems and leverage the complete benefits of best of breed application suites from companies such as Oracle, SAP, QAD, i2 Technologies, Siebel, Vantive, Clarify among others.

Selectiva’s eBuziness Applications and Integration group has implemented successful solutions for a host of Global 1000 clients. This client list includes institutions from North America, Latin America and Europe.

Customer Relationship Management (CRM)

Businesses today are realizing that customer relationships are at the core of their success. Customer Relationships maximize the value of a company's customer portfolio through more effective and efficient marketing, sales and customer service. And with innovative processes and technologies, one can leverage those relationships to drive real business results. At Selectiva, we help our clients understand the value of their customer relationships and implement best practices to help them become customer-centric enterprises.

We implement and support a variety of Customer Relationship Management Software Applications (CRM). We offer a comprehensive set of technology enabled services that start with the creation of the most appropriate customer relationship strategy and carry through to the re-engineering of the CRM business processes and the configuration and integration of the necessary technology components. The foundation of our approach to CRM is the customer experience, which is supported by a company's ability to know, target, sell and service its customers.

We offer a variety of point solutions and integrated solutions to capitalize on your CRM requirements. We assist in the selection process and project management of implementing a suite of applications that automates and integrates the field sales, marketing, customer service, inside sales and call center functions. Selectiva works closely with clients to leverage the power of effective Customer Relationship Management to build and sustain rapid profitable revenue growth.

Selectiva team members provide solutions based on Siebel, Peoplesoft, Clarify, epiphany, Remedy and Kana. Our Consultants are experienced in these applications and bring industry and technical expertise to help you leverage your investment in sales, marketing and customer relationship solutions.

Enterprise Resource Planning (ERP)

Enterprise Resource Planning (ERP) suite help companies get a single point of view of the operations of the entire organization in a single integrated system. Integrating all aspects of an organizations operation over multiple locations, multiple currencies and multiple accounting practices helps organizations understand the operations of their organization in a single place.

Selectiva offers a comprehensive solution in implementing Enterprise Resource Planning suites. We can assist with defining the business case for an integrated enterprise suite. Then, we can assist with the selection of a suitable ERP suite for your specific requirement from amongst available solutions in the respective market segment. Re-engineering and standardizing common business processes will provide a framework for leveraging the complete benefit of an ERP package. Selectiva forte is customization of packaged applications to ensure a close fit between your existing business functions and processes and the systems being implemented. This will be followed by migration of legacy data with suitable conversions to move your existing business to the new ERP environment. Selectiva ensures that the ERP implementations are in alignment with your strategic corporate objectives to extract the full benefits of ERP.

Selectiva consultants then ensure our clients' have full knowledge transfer by training client personnel and also deliver suitable documentation to ensure that changes and relevant documents are provided.

Supply Chain Management (SCM)

Businesses today are realizing that customer relationships are at the core of their success. Customer Relationships maximize the value of a company's customer portfolio through more effective and efficient marketing, sales and customer service. And with innovative processes and technologies, one can leverage those relationships to drive real business results. At Selectiva, we help our clients understand the value of their customer relationships and implement best practices to help them become customer-centric enterprises.

We implement and support a variety of Customer Relationship Management Software Applications (CRM). We offer a comprehensive set of technology enabled services that start with the creation of the most appropriate customer relationship strategy and carry through to the re-engineering of the CRM business processes and the configuration and integration of the necessary technology components. The foundation of our approach to CRM is the customer experience, which is supported by a company's ability to know, target, sell and service its customers.

We offer a variety of point solutions and integrated solutions to capitalize on your CRM requirements. We assist in the selection process and project management of implementing a suite of applications that automates and integrates the field sales, marketing, customer service, inside sales and call center functions. Selectiva works closely with clients to leverage the power of effective Customer Relationship Management to build and sustain rapid profitable revenue growth.

Selectiva team members provide solutions based on Siebel, Peoplesoft, Clarify, epiphany, Remedy and Kana. Our Consultants are experienced in these applications and bring industry and technical expertise to help you leverage your investment in sales, marketing and customer relationship solutions.

Enterprise Application Integration (EAI)

Today's successful strategic business initiatives require the entire enterprise to work cohesively and in synchrony from back-end transaction processing to front-end customer service. The business also requires integration of business processes across corporate boundaries - within the organization, with partners and other parties.

Enterprise Application Integration enables companies change the way they do business. EAI solutions provide a common framework, enabling companies to integrate end-to-end business processes, workflows and data across disparate applications, increasing the ability to respond and adapt to change. Business must seamlessly converge disparate systems while they enhance business processes.

Selectiva, while building its competencies in EAI technology, has focused broadly on e-business. We give our highest priority to seamlessly integrating back and front office functions. Every solution Selectiva recommends and delivers is compatible with our customers' existing IT platforms. We provide both single components, stand-alone solutions and fully integrated, end-to-end solutions: From the underlying database and infrastructure all the way to Enterprise Resource Planning systems and applications such as Customer Relationship Management, e-business, Knowledge Management, Human Resource Management, and Intranet/Extranet.

Selectiva provides Integration solutions based on world's leading providers of software and technology to offer the broadest selection of infrastructures and business solutions on the market.

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